Customer Service
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Our Newsletter


Customer Service

COMMISSIONED SALES: * For those that have their own ideas utilizing a charished sentimental or heirloom component into a new and improved necklace, etc., please send me an email so a scheduled phone appointment can be made to discuss your thoughts and concerns. Price range, colors and the type of piece including types of beads will be put into a mutual concept that you desire. Prior to the final creation, details will be accomplished to your satisfaction prior to the final production via an email or phone call. If newly stocked beads potentially fulfill a customer's desires, (at the designer's descresion) photos will be emailed to the customer for consideration. A 50% deposit will be necessary to initate the process. Prior to shipment, the remainder owed will become due. No refunds will be made after that point. You will be working solely with me, the designer, 100% of the time. Your wishes and desires for an outstanding piece to make you happy is my most sincerest goal. Custom orders will be done within the United States only. FOR REGULAR RETURNS GO TO THE "STORE POLICY" LINK!






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